Factor Bikes
Essential Information for Optimal Setup and Care of Your Factor Bike
Overview
This article aims to provide you with vital information about bike compatibility, maintenance practices, and support options for Factor Bikes customers. Use these guidelines to ensure your bike is set up correctly, well-maintained, and customized to your liking.
1. Bike Compatibility
Wheel Attachment Systems: Factor Bikes utilizes various wheel attachment systems across different models. Specifically, road disc models are designed to work with standard 12mm thru axles and do not accommodate quick-release wheels. Always check compatibility before upgrading or replacing your wheels.
Component Compatibility: Each bike model has unique compatibility requirements. For example, the Integrated Aero Barstem is intended exclusively for newer models equipped with hydraulic disc brakes and cannot be fitted on older rim brake models.
2. Manuals and Torque Specifications
Accessing Manuals: Factor Bikes provides comprehensive manuals for their products, including important information for proper assembly and maintenance. If you own a newer model, be sure to use the correct manual to avoid any confusion. For instance, the manual for the 2017 Factor One may differ significantly from those for current models.
Torque Settings: Properly adhering to specified torque settings is crucial when tightening components. For example, a grub screw should be tightened to 6 Nm. Failing to follow these specifications can result in component failure or damage, so always double-check your torque settings.
3. Sizing and Fit
Frame Sizing: To determine the ideal frame size for your bike, refer to the sizing guides provided by Factor Bikes. If you find discrepancies after measuring multiple times, don't hesitate to reach out to customer support for personalized assistance.
4. Warranty and Replacement Policies
Warranty Coverage: When purchasing a new frame, it’s important to ask about warranty details, including coverage duration and limitations. This information provides peace of mind and protection against manufacturing defects.
Crash Replacement: Factor Bikes has a streamlined process for crash replacements. If your bike has been damaged in an accident, contact customer support for guidance on obtaining replacement parts.
5. Customization Options
Internal Cabling: Many customers look for parts, such as forks with internal cable routing, to enhance aesthetics and performance. Be sure to check the availability of such components to fulfill your customization preferences.
6. Customer Support
Inquiries and Support: Factor Bikes values customer inquiries related to product compatibility and order status. For any specific questions or personalized assistance, don’t hesitate to reach out to customer support.
Conclusion
This guide serves as a resource for navigating essential information about your Factor Bike. Understanding compatibility, maintenance, and available support options will empower you to maximize your biking experience. If you have further questions or specific concerns, please contact Factor Bikes customer service for assistance.