Resolving Screen Jumps When Creating Templates or Sequences in HubSpot

Issue

Some users may experience screen jumping or unexpected movement while creating new templates or sequences in HubSpot. This can be frustrating and may disrupt your workflow.

Solution

If you are facing this issue, please follow these troubleshooting steps to resolve it:

1. Check Your Internet Connection
   Start by ensuring that you have a stable and reliable internet connection. An unstable connection can lead to performance issues, including screen jumping.

2. Clear Your Browser Cache
   Often, display-related issues can be resolved by clearing your browser's cache. Please follow the specific instructions for your browser to clear the cache.

3. Update Your Browser
   Make sure you are using the latest version of your web browser. We recommend using Google Chrome for optimal performance with HubSpot.

4. Document the Issue
   If the screen jumping persists after completing the above steps, take note of the behavior. Capture screenshots or record a short video to illustrate the issue. This documentation will be useful for support teams when diagnosing the problem.

By following these steps, you should be able to mitigate or resolve the screen jumping issue in HubSpot. If you continue to experience difficulties, we recommend reaching out to HubSpot support for further assistance.