Troubleshooting Export Issues in HubSpot

If you’re having trouble exporting data in HubSpot, don’t worry. Follow the steps below to troubleshoot the problem before reaching out for additional support.

Step-by-Step Troubleshooting

1. Clear Your Browser's Cookies and Cache:
   Often, stored data in your browser can cause conflicts. Start by clearing your cookies and cache to refresh your browser's data.

2. Switch Browsers:
   If the issue persists after clearing your cache, try using a different web browser or access HubSpot in incognito/private mode to see if that resolves the problem.

3. Log Out and Log Back In:
   A quick log-out followed by logging back into your HubSpot account can refresh your session and potentially address the issue.

4. Use Another Device:
   If possible, attempt the export on a different device. This step helps determine if the problem is specific to your current device.

Next Steps

If you’ve tried all the above steps and are still encountering issues, it’s time to submit a support ticket to HubSpot. Be sure to include a detailed account of the troubleshooting steps you’ve taken. This will help the support team understand your situation better and expedite the resolution process.

By following these troubleshooting steps, you may be able to quickly resolve your export issues and get back to your work without delays.